NBA 2K23 Restricted From Using Communication Features, Parental Bug

NBA 2K23 has been recently released on most major platforms, including Windows PC, Nintendo Switch, PlayStation 5, PlayStation 4, Xbox One, and Xbox Series X/S. The game was met with a lot of excitement from fans, due to many new features and upgraded technical aspects such as graphics. Aside from a few minor issues, the game has also been a mostly bug-free experience so far. However, when trying to play the game, players have been getting the following message: “You’re restricted from using communication features. If your parent or guardian set this restriction, you can send them a request to let you use communication features just for this game.” So what is causing this NBA 2K23 Restricted From Using Communication Features Parental Bug and is there a way to fix it? We have the answer right here.

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NBA 2K23 Restricted From Using Communication Features, Parental Bug
NBA 2K23 Restricted From Using Communication Features, Parental Bug

NBA 2K23 Parental Bug, Restricted from Using Communication Features Explained

This bug is occurring even for players that do not have any parental restrictions set on their PlayStation devices. Many of these are no longer underaged, so seeing this message has been a confusing experience for a lot of NBA 2K23 fans. But why is it happening in the first place? Well, the answer is very simple – this is occurring because the PlayStation Network is undergoing maintenance. So because PSN is down, this is causing issues for many games, NBA 2K23 being one of them.

As for how to fix this Parental Bug on NBA 2K23, the only thing you can do on your end about this is to be patient and wait until PSN is back online and working as intended. Currently, there is no official information from PlayStation regarding why this is happening and when PSN is going to be up and running normally again. Here’s how and where to check PSN status.

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Author Suma profile picture
A lifelong gamer, Vladimir was always interested in gaming and what makes games tick. Before long, he found himself writing about games as well as playing them. No stranger to game guides which have often helped him make just the right decision in a particularly difficult quest, he’s very happy to be able to help his fellow gamers and give a little back to his favorite pastime.

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11 COMMENTS

  1. J
    Jay2k

    Just happened to me y’all ! Just have a friend invite you when your on the menu where you see “play now “ “my carrer “ “my team “ have your friend invite you and simply just hold the ps4 or Xbox button to join them and it’ll bypass that restricted communication message

  2. J
    James Potter

    All the restrictions for my kid are allowed or removed. Why is it he can’t play online even though I’m fully allowing it? Why can he easily play Grand Theft Auto if he wanted or Call of Duty but not a basketball game online? He can’t play the majority of the game because of your stupid age restriction. Please fix this ASAP.

    1. W
      Will Thomson

      Is it fixed yet? It’s not even a good game without! How do I fix?

  3. A
    Anthony lee

    Can’t play online at that is the point of having that game keep saying I’m restricted and I’m 32 yrs old

  4. T
    Tamara Campbell

    I can’t see my friends online or add parties or send request people the only thing I can do is play the game only … and also asking me to confirm my age I did and still nothing. All this money we pay for games and system we should be able to call a person ?‍♀️

  5. B
    Brandon Berry

    I just bought NBA 2K23 and can’t play MyCareer. That is the only reason I bought the game. I am a 32-year-old father of 3 and it’s telling me I can’t access the game. Due to communication features. This is Bull****, fix this s***.

  6. P
    Pop Lodi

    This is trash. I can’t get on my my career. Restricted like I’m some kind of kid pisses me off

  7. R
    Ralph Rizk

    Heyy

    I cant play with any used created roster on nba2k23(parental control stuff)
    Whats happening??!!

  8. M
    Mikey

    I can’t play 1v1 and outcourt

  9. J
    jay blytz

    when i go to user rosters on nba 2k23 it says parental restriction.. i want to know how do i fix that because i need to update the rosters

    1. D
      DK

      Log out of all other controllers connected to your system. That fixes it for me.